Incorporated in 1946, Carpigiani quickly established itself as the market leader in the production of machines for gourmet gelato, better known as Italian-style ice cream. As the culture of Italian ice cream spread across the globe during the 1960s and 1970s, Carpigiani began to expand rapidly all over the world, opening its first overseas branches and developing a sales network of exclusive dealerships which have since guaranteed widespread distribution and continuous, prompt support for end users.
Since 1989, Carpigiani has been part of the Milan-based Ali Group, one of the world’s largest manufacturers and suppliers of equipment for the foodservice industry. Today Carpigiani is the global leader in the production of equipment for fresh ice cream, pastry and much more. Over the years the company has also continued to consolidate its position as the leading manufacturer of equipment for soft serve, frozen yogurt, shakes, slush and whipped cream.
Innovation underpins Carpigiani’s position as a technology leader. A large percentage of our turnover is continually reinvested in research, design, the selection of premium components, the safety of our equipment and the promotion of a balanced diet. Carpigiani’s area managers and engineers keep a constant check on equipment performance, providing vital feedback which contributes to improving the specifications and design of our products.
An extensive network of over 500 Carpigiani service centers, supported by engineers and specialists based in our headquarters and in our 8 branches worldwide, means that our customers can count on the reliability and availability of their equipment at all times, wherever they are. Our technical support service supplies spare parts, performs repairs and offers advice and suggestions for using the equipment to its full potential. Customer Quality Service (CQS) is Carpigiani’s after sales support service, a highly efficient facility which since 1995 has provided customers all over the world with rapid response callout and practical call center support based from our headquarters.
Choosing Carpigiani equipment is a guarantee for producing top-quality gelato. Furthermore, you can be sure that your equipment will be simple to use, robust and extremely hygienic. Over time these benefits translate into operating cost savings and high return on investment.